TERMS & CONDITIONS SHEET
1. DURATION:
- Hours of per video: Approx 100 HOURS (each class will be of around 20-40 mins)
- No. of Video files: 200 APPROX
- Storage Space: as per the number of classes
2. VIDEO VALIDITY AND EXTENSION:
- VALIDITY - 2 YEAR / 1 YEAR as per course.
- EXTENSION IS NOT POSSIBLE.
- VIEWS: UNLIMITED VIEWS If views are lost due to technical issues faced while playing the videos, it will be restored only when views get fully exhausted. The errors need to be reported with attached snapshots at the earliest and send to our email id.
3. REFUND POLICY:
- As of now, we do not provide any option for the cancellation of products and/or services you have purchased.
- Once a product/service has been purchased by you, we cannot provide any refund, either totally or partially.
4. PAYMENT OPTIONS:
You can enrol by paying as per any of the following options through online mode only.
- Net Banking
- Google Pay (via “Bank Transfer” option)
- Phone Pe (via “Bank Transfer” option)
- Paytm Bank
- Cash/ cheque Deposit directly in our bank.
- UPI
5. DOUBTS DURING THE CLASSES:
6. SYSTEM SPECIFICATION:
- LAPTOP / DESKTOP / COMPUTER CLASSES:
- Classes will play through Software and it will be run /install in either Laptop/ Desktop / Computer (Computer /Desktop Monitor size should not be more than 19” inches) should have required specification of 2 GB RAM or more & 32-Bit Operating System or more. Temp files should be deleted from C Drive, and should not have several movies, files, etc on its hard disk.
- The Operating System of Laptop / Computer / Desktop must be Windows 8 only or more and not IOS.
- Earphone, for better concentration and audio quality.
- MOBILE APP CLASSES
- Classes will play only in Android & IOS.
- CLASSES ARE NOT IN DOWNLOADABLE FORMAT. IT WILL BE IN STREAMING MODE, JUST LIKE YOUTUBE.
- INTERNET AVAILABILITY WILL BE COMPULSORY FOR STREAMING THE CLASSES.
- PENDRIVE CLASS WILL NOT WORK IN MOBILE APP.
- Model of the android mobile must be of YEAR - 2019 or above, otherwise classes won’t support. Minimum 3GB RAM required.
- Ipad / Iphone requires IOS 13.0 or later version to run the MOBILE APP Classes.
7. DOCUMENTATION:
Even payment is made but classes will be sent only after we receive scan copy of following documents:
- Both sided AADHAR CARD/ VOTER ID / DRIVING
LICENSE (Any one).
- INSTITUTE REGISTRATION LETTER / ONLINE ID CARD
IMPORTANT POINTS:
- Handouts, if any, will be provided only in soft copy mode.
- We do not transfer google drive/ pen drive classes to mobile app classes and vice versa.
- Students doing Face to Face batches may have to do some classes in recorded mode for timely completion of batches.
- MEPL reserves the right to change its instructors from time to time without any prior notice in order to complete the batch on time.
- You have to install your classes within 15 days otherwise your classes will expire without any refund.
- If you have purchase for pen drive then some of the classes may be done in google drive mode.
HELPLINE NO:
- For any further queries please contact us on 6290935202 / 6290948313/8420129525 /9830196846 from MON to SAT between 10:30 AM to 07:00 PM or write us at d2hclasses@mohitsir.com
ANY ATTEMPT TO RECORD THE CLASS AUDIO OR VIDEO OR BOTH WILL LEAD TO CANCELLATION OF CLASSES WITHOUT REFUND AND LEGAL ACTION WILL BE TAKEN FOR INFRINGEMENT OF COPYRIGHTS AND OTHERS LAWS.
PLEASE NOTE –
- CHANGE OF DEVICE IS STRICTLY NOT ALLOWED under any circumstances.
IF YOU HAVE AVAILED HARD COPY OF BOOKS, & or, PENDRIVE OF CLASSES, and reside in and around KOLKATA, HOWRAH, HOOGLY, RISHRA, or nearby locations, you will have to collect the books & or PENDRIVE OF CLASSES from the center itself.