“CHANGE OF DEVICE IS STRICTLY NOT ALLOWED IN ANY CIRCUMSTANCES”
- Hours of per video: Approx 1 to 1.5 hours
- No. of Video files: as per recording of the latest batch
- Storage Space: as per the number of classes
2. CLASS DELIVERY:
- GOOGLE DRIVE Classes will be sent to registered mail id after 24-48 WORKING HOURS of successful payment receipt.
- MOBILE APP classes can be accessed IMMEDIATLY after successful purchase from our website only.
3. VIDEO VALIDITY AND EXTENSION:
- VALIDITY – 30 DAYS / 90 DAYS / 180 DAYS / 270 DAYS +(90 DAYS FREE) i.e. 365 DAYS.
- EXTENSION IS NOT POSSIBLE.
- VIEWS: UNLIMITED VIEWS If views are lost due to technical issues faced while playing the videos, it will be restored only when views get fully exhausted. The errors need to be reported with attached snapshots at the earliest and send to our email id.
4. REFUND POLICY:
- As of now, we do not provide any option for the cancellation of products and/or services you have purchased.
- Once a product/service has been purchased by you, we cannot provide any refund, either totally or partially.
- We suggest that first, you go through then demos and/or free-to-use contents/products/services before you purchase.
5. PAYMENT OPTIONS:
You can enroll by paying as per any of the following options through online mode only.
- Net Banking
- Google Pay (via “Bank Transfer” option)
- Phone Pe (via “Bank Transfer” option)
- Paytm Bank
- Cash/ cheque Deposit directly in our bank.
6. BATCH TRANSFER:
- PLEASE NOTE: BATCH IS SUBJECT TO MINIMUM NUMBER OF ENROLLMENT.
- Enrolment is for the specific batch only. Batch transfers are not permitted.
7. DOUBTS DURING THE CLASSES:
8. SYSTEM SPECIFICATION:
- LIVE CLASSES WILL WORK ONLY IN MOBILE APP
- LAPTOP / DESKTOP / COMPUTER CLASSES:
- Classes will play through Software and it will be run /install in either Laptop/ Desktop / Computer (Computer /Desktop Monitor size should not be more than 19” inches) should have required specification of 2 GB RAM or more & 32-Bit Operating System or more. Temp files should be deleted from C Drive, and should not have several movies, files, etc on its hard disk.
- The Operating System of Laptop / Computer / Desktop must be Windows 8 only or more and not IOS.
- Earphone, for better concentration and audio quality.
- MOBILE APP CLASSES
- Classes will play only in Android & IOS.
- CLASSES ARE NOT IN DOWNLOADABLE FORMAT. IT WILL BE IN STREAMING MODE, JUST LIKE YOUTUBE.
- INTERNET AVAILABILITY WILL BE COMPULSORY FOR STREAMING THE CLASSES.
- PENDRIVE CLASS WILL NOT WORK IN MOBILE APP.
- Model of the android mobile must be of YEAR - 2019 or above, otherwise classes won’t support. Minimum 3GB RAM required.
- Ipad / Iphone requires IOS 13.0 or later version to run the MOBILE APP Classes.
9. UNINSTALL / DISABLE:
- Disable- Remote Desktop Connection from control panel.
- Uninstall- Antivirus - MacAfee/ Avast / Avg or any other free antivirus software are not supported. Turn off windows firewall if not using any antivirus. During the time the videos are being played on your system.
- Handouts, if any, will be provided only in soft copy mode.
- We do not transfer google drive/ pen drive classes to mobile app classes and vice versa.
- Students doing Face to Face batches may have to do some classes in recorded mode for timely completion of batches.
- MEPL reserves the right to change its instructors from time to time without any prior notice in order to complete the batch on time.
- You have to install your GOOGLE DRIVE classes within 15 days otherwise your classes will expire without any refund.
- If you have purchase for pen drive then some of the classes may be done in google drive mode.
10. HELPLINE NO:
- For any further queries please contact us on 6292246951/6292246952 from MON to SAT between 10:30 AM to 07:00 PM or write us at firstname.lastname@example.org
ANY ATTEMPT TO RECORD THE CLASS AUDIO OR VIDEO OR BOTH WILL LEAD TO CANCELLATION OF CLASSES WITHOUT REFUND AND LEGAL ACTION WILL BE TAKEN FOR INFRINGEMENT OF COPYRIGHTS AND OTHERS LAWS.
PLEASE NOTE –
- CHANGE OF DEVICE IS STRICTLY NOT ALLOWED under any circumstances.
IF YOU HAVE AVAILED PENDRIVE OF CLASSES, and reside in and around KOLKATA, HOWRAH, HOOGLY, RISHRA, or nearby locations, you will have to collect the PENDRIVE OF CLASSES from the SOVABAZAR center itself.
Live classes will run only in MEPL MOBILE APP.